Shared Services

Data Centers, Customer Contact Centers, Knowledge Centers, Customer Service Centers, Shared Service Operations all can flourish in Macon. Why?

State-of-the-art, 100% electronic stored program control switching telecommunications service
3 digital electronic switch central offices
16 POPs
22,500 miles of fiber optic network
9 colleges and universities with over 30,000 college students and 7,000 military personnel
Award winning CISCO, Microsoft Office, and Certified Customer Service Specialist training programs
Low occupancy and labor costs
Attractive business incentives
Available and skilled workforce

2009 Macon MSA Wage Survey

SOC Code	Occupational Description	Entry Hourly Wage	Average Hourly Wage
41-3011	Advertising Sales Clerks	9.64	12.78
43-3011	Bill and Account Collectors	12.99	15.25
43-3021	Billing and Posting Clerks and Machine Operators	11.65	14.13
43-9011	Computer Operators	10.80	13.41
15-1041	Computer Support Specialists	13.66	18.07
41-2021	Counter and Rental Clerks	8.10	12.55
43-9021	Data Entry Keyers	9.22	12.82
43-1011	First-Line Supervisors/Managers of Office and Administrative Support Workers	15.34	21.69
11-1021	General and Operations Managers	21.00	34.74
43-4111	Interviewers, Except Eligibility and Loan	11.00	13.27
43-4131	Loan Interviewers and Clerks	8.94	11.57
43-4151	Order Clerks	8.79	11.66
41-3099	Sales Representatives, Services, All Other	12.47	19.90
41-3031	Sales Agents – Securities/Commodities/Financial Services	17.16	22.18
13-2081	Tax Examiners, Collectors, and Revenue Agents	11.14	16.62
41-9041	Telemarketers	8.75	10.99

Source: 2009 Georgia Wage Survey, Georgia Department of Labor, December 2009.